Frequently Asked Questions
What payment methods do you accept?
We accept Visa, Mastercard, and bank transfer. Business accounts can use 30-day credit terms.
Do you ship to the Pacific Islands?
Yes! We ship to Fiji, Papua New Guinea, Vanuatu, Solomon Islands, Samoa, Tonga, and other Pacific destinations.
What is your returns policy?
We offer a 30-day returns policy on most products. Items must be in original condition with packaging. See our Returns Policy page for details.
How long does delivery take?
NZ orders: 1-3 business days. Fiji: 5-10 business days. Pacific Islands: 7-14 business days depending on destination.
Do you offer trade/business pricing?
Yes, registered business accounts get access to trade pricing, volume discounts, and 30-day credit terms. Apply via our Business Account portal.
Are all products genuine and authorized?
Yes, all products are sourced from authorized distributors and come with full manufacturer warranty.
Can I get a custom quote for bulk orders?
Absolutely! Use our Quote Request feature or contact our sales team at sales@comsyspacific.com.
Do you offer warranty on products?
All products come with manufacturer warranty. Warranty periods vary by product and brand. Check individual product pages for details.