Returns Policy
30-Day Return Policy
We offer a 30-day return policy on most products purchased from Comsys Pacific. To be eligible for a return, your item must be unused and in the same condition that you received it, in original packaging.
How to Return
- Contact our support team at returns@comsyspacific.com
- Provide your order number and reason for return
- We'll provide a return authorization and shipping instructions
- Ship the item back in original packaging
- Refund processed within 5-10 business days of receiving the return
Non-Returnable Items
- Software licenses and digital products
- Custom-configured or built-to-order items
- Items damaged through misuse
- Opened consumables (ink, toner, etc.)