NZ & Pacific Delivery
Comsys Pacific

Returns Policy

30-Day Return Policy

We offer a 30-day return policy on most products purchased from Comsys Pacific. To be eligible for a return, your item must be unused and in the same condition that you received it, in original packaging.

How to Return

  1. Contact our support team at returns@comsyspacific.com
  2. Provide your order number and reason for return
  3. We'll provide a return authorization and shipping instructions
  4. Ship the item back in original packaging
  5. Refund processed within 5-10 business days of receiving the return

Non-Returnable Items

  • Software licenses and digital products
  • Custom-configured or built-to-order items
  • Items damaged through misuse
  • Opened consumables (ink, toner, etc.)